Lake Resort Interlaken AG, Oberried respects the privacy of all users of its website. We know that you have confidence in us. We therefore see it as our responsibility to ensure the best possible protection of your personal data. On this page we explain what data we collect when you use our website, why we collect it and how we thus improve your user experience, to ensure that you receive accurate information about our processes.
[We have appointed a data protection officer, who you can contact at: Rob van Gansewinkel, Resort Brienzersee 12, 3854, Oberried am Brienzersee]
[We have also designated the following company as a representative in the EU: De Raekt B.V. Boutenslaan 195, 5654AN Eindhoven]
“Personal data“ (hereinafter also referred to as “data”) is any information that relates to an identified or identifiable (natural or legal) person (e.g. contact details such as name, postal address, e-mail address or telephone number). “Processing” means any handling of your personal data. Thus, if we process personal data that means, for example, that we collect, store, use, transmit or erase it.
As a rule, we collect your personal data directly from you, for example, when you write us an e-mail or send other messages to us, call us on the telephone or otherwise communicate with us and in that context transmit data to us.
In our contact form we collect at least the following data concerning you: first name, surname, e-mail address as well as the information that you enter in the comments field. In the course of the communication with you we may also request personal data which is relevant for processing your enquiry. We also collect information on your preferences so that we can better attune our services to your needs.
In particular, we process personal data for the following purposes:
Our employees have access to your personal data insofar as this is necessary for the above-mentioned purposes and the activities of the relevant employees. They act according to our instructions and are obliged to maintain confidentiality when handling your personal data. We may pass your personal data on to third parties (including group companies) if we wish to make use of their services (e.g. IT service providers). For example, we store our contact forms containing your customer data on CMS Umbraco, which operates on Microsoft servers in [Switzerland].
It is also possible that we pass on personal data to other companies (including) for their own purposes. In such cases, the recipient is itself the data controller. This applies, for example, in the following cases:
The recipients of your personal data may be located abroad, including outside the EU / EEA. The relevant countries may not have laws that protect your personal data to the same extent as in Switzerland or the EU / EEA. If we transmit your personal data into such a country, we are obliged to adequately ensure the protection of your personal data. One way to do this is to conclude data transmission agreements with the recipients of your personal data which ensure the necessary data protection. Please contact us if you would like a copy of our data transmission agreements.
You can block the use of Campaign Manager in various ways:
On our website you can subscribe for our newsletter. If we send newsletters by e-mail we can establish whether and when you opened the e-mail. We can thus assess your use of the e-mail and better orient our services towards your interests. You can set your e-mail programme such that no information on the use of the e-mail is transmitted.
We store your personal data in personal form, as long as it is necessary for the specific purpose for which we collected it – in the case of contracts generally for at least the duration of the contractual relationship. We also store personal data if we have a legitimate interest in the storage, for example for the purpose of documentation or securing evidence and for the protection and defence of legal claims. Furthermore, we store your personal data as long as it is subject to a statutory retention obligation.
You can object to data processing at any time, particularly data processing in connection with direct marketing (e.g. advertising e-mails).
Within the framework of the law applicable to you, you also have the right to information, rectification, erasure, restriction of the data processing and objection against our data processing, as well as the right to receive from us the personal data which you have provided to us free of charge in a readable format. You also have the right to withdraw your consent, without this affecting the legality of the data processing carried out up to such withdrawal. You can contact us for this purpose at any time using the contact details provided in section 2.
You can also submit a complaint to the competent data protection authority.
We process your personal data, in particular, on the following bases:
As a rule, there is otherwise no obligation to disclose personal data to us. However, when websites are used the processing of log data and certain other data is virtually compulsory. Also in the course of communication with us we must process at least the personal data that you transmit to us or we to you.